Privacy Policy for Macca Diagnostics (maccadiagnostic.org)
Macca Diagnostics (“we”, “our”, “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you access or use the Macca Diagnostics website, mobile applications, or any related services (“Platform”).
By using our Platform, you agree to the terms outlined in this Privacy Policy and the Terms of Service referenced herein.
1. Overview
This Privacy Policy applies to all information collected through maccadiagnostic.org and any related digital systems.
It does not apply to third-party services or websites that we do not own, operate, or control.
Please read this policy carefully to understand how we handle your personal data.
For any privacy-related queries, you may contact our support team through the channels provided on the Platform.
2. Information We May Collect
We may collect the following types of information:
a. Personal Information
This includes, but is not limited to:
Name
Age, gender, date of birth
Email address and phone number
Occupation
Address or location details
Medical information voluntarily shared by the user including patient symptoms, medical history, conditions, allergies, and prescriptions
b. Device & Technical Information
Device ID
Google Advertising ID / Android ID
Browser type & version
IP address
GPS-based location (if allowed)
Usage data and interaction logs
c. Information Shared Through the Platform
Users may provide data about:
Themselves
Family members or dependents
Their health information relevant to diagnostic services
3. How We Use Your Information
We may use your information for the following purposes:
To provide diagnostic, pathology, or related healthcare services
To contact you when necessary (appointment updates, reports, billing, etc.)
To customize and enhance your experience on the Platform
To improve service delivery, safety, and platform performance
For demographic analysis to better understand how our users engage with the Platform
For internal reporting, quality control, and analytics
To deliver promotional or marketing content — only if you have opted in
Cookies & Tracking Technologies
Macca Diagnostics may use cookies and similar technologies to:
Recognize returning users
Improve navigation and user experience
Capture anonymous usage patterns for analytics
You may disable cookies in your browser settings, but doing so may affect Platform functionality.
This policy does not govern cookie usage on third-party websites linked from our Platform. Their privacy practices may differ.
4. Protection of Personal Information
We implement industry-standard security measures to protect your data, including:
Secure data transmission
Restricted employee access
Encrypted storage for sensitive information where feasible
However, please note:
No online system is completely immune to cyber threats
We cannot guarantee that information transmitted through public networks will remain entirely secure
Your personal information will never be sold, traded, or shared with third parties for commercial gain without your authorization.
Data may be shared internally across departments or with trusted partners that follow strict confidentiality and data-protection standards — solely for service delivery and administrative purposes.
We may disclose personal information when required by law or government authorities.
5. Controlling Your Personal Information
You may:
Request corrections to inaccurate personal data
Request deletion of certain data (subject to legal and operational constraints)
Opt out of marketing communications at any time
To exercise any of these rights, please contact us through the email or support channels listed on the Platform.
We will respond promptly to verify and process your request.
6. Website Terms
By accessing or using the Macca Diagnostics Platform, you agree to be bound by:
This Privacy Policy
The Terms of Service
All other applicable policies published on the Platform
These policies operate together and are coterminous in governing your use of maccadiagnostic.org.
7. Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our services, legal requirements, or operational practices.
The updated version will always be available on this page. Continued use of the Platform signifies acceptance of the revised policy.